Security Operations Center Supervisor
Phoenix - CC17, United States
USD 145K-195K (estimate) Senior-level Full Time
Tasks
- Activate life safety systems
- Coordinate laboratory emergency response
- Coordinate vendor or IT resolution
- Coordinate with EHS and facilities during incidents
- Develop SOC SOPs and playbooks
- Develop and coach SOC specialists
- Dispatch incident response
- Ensure compliance with policies and audit standards
- Identify security trends and risks
- Lead incident escalation
- Maintain 24/7 SOC coverage
- Maintain evidence integrity and chain of custody
- Maintain incident documentation
- Manage hazardous material incident escalation
- Manage power disruption response
- Monitor SOC KPIs
- Monitor alarms and security events
- Oversee badge access provisioning
- Provide technical oversight of CCTV systems
- Provide technical oversight of access control systems
- Provide technical oversight of intrusion detection systems
- Respond to critical equipment alerts
- Respond to environmental alarms
- Review and approve incident reports
- Supervise SOC operations
- Support investigations
- Troubleshoot security system issues
- Validate camera placement and retention
- Validate system health
Perks/Benefits
Skills/Tech-stack
Access Control | Alarm Monitoring | CCTV | Chain of Custody | Emergency preparedness | Environmental Health and Safety | Environmental health | Escalation management | Evidence handling | Health and Safety | Incident Command | Incident Management | Incident documentation | Incident reporting | Intrusion Detection | Mass communications | Microsoft Office | Physical security | Physical security systems | Security systems | Service Level | Service level monitoring | Technical Troubleshooting
Education
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