Incident Response Analyst II
Tasks
- Act as incident commander
- Coordinate incident response with security and operations
- Escalate incidents to resolver teams
- Generate incident reports and lessons learned
- Investigate alert and incident details
- Maintain SLA and incident records
- Monitor alarms and incidents
- Monitor cloud infrastructure and services
- Perform root cause analysis
- Review CCTV and access control events
- Track and report safety alarm events
- Triaging and classifying incidents
Perks/Benefits
- 401k plan
- Commuter benefit
- Continuing education
- Corporate wellness program
- Employee assistance program
- Flexible spending account
- Paid Holidays
- Paid time off
- Tuition reimbursement
- Wellness days
Skills/Tech-stack
AWS | Access Control | Access control systems | Alarm Monitoring | Alert triage | Azure | Azure Monitor | Bash | CCTV | Cause analysis | CloudWatch | Control Systems | DNS | Everbridge | GCP | Genetec | Grafana | IAM | IP networks | Incident Response | InternationalSOS | Kubernetes | Lenel | MOP | Open Source | Open-source intelligence | Playbooks | Powershell | Python | Root Cause Analysis | Root cause | Runbooks | S&OP | Serverless | Stackdriver | Ticketing systems | VPC
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
Roles
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