Security Operations Center (SOC) Team Member
Nonstore MCM Columbus IN, United States
USD 44K-44K (estimate) None Full Time
Tasks
- Communicate with internal teams
- Dispatch fire department
- Dispatch law enforcement
- Dispatch service vendors
- Document incidents
- Follow SOP escalation protocols
- Maintain security records
- Monitor access control events
- Monitor live CCTV video
- Monitor recorded CCTV video
- Monitor security alarms
- Prioritize alarms by severity
- Respond to incidents
- Review user access events
- Support store personnel via email
- Support store personnel via phone
- Troubleshoot Access Control systems
- Troubleshoot DVRs
- Troubleshoot NVRs
- Troubleshoot alarm panels remotely
- Update subscriber records
Perks/Benefits
- N/A
Skills/Tech-stack
Access Control | Access control systems | Alarm Monitoring | Alarm Panels | CCTV monitoring | Control Systems | DVR | Event review | Incident Management | Incident Response | Microsoft Excel | Microsoft Outlook | Microsoft Word | NVR | Remote troubleshooting | Security Incident Management | Security incident | Troubleshooting | Video Surveillance
Education
N/A
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