Technical Support Engineer
Tasks
- Collaborate with internal teams
- Communicate with end users
- Conduct root cause analysis
- Perform incident analysis
- Prepare standard operating procedures
- Publish knowledge articles
- Resolve break/fix issues
- Respond within service levels
- Troubleshoot customer incidents
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Database operations | Governance and Administration | Identity and Access Management | Identity and access | Identity governance | Identity governance and administration | Java | Linux | Postman | REST | SOAP | SQL | SSO | Scripting | Unix | Windows
Education
N/A
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