Junior IT Support Specialist
North Carolina, Raleigh, United States of America
USD 55K-69K (estimate) Entry-level Full Time
Tasks
- Administer licenses and subscriptions
- Assist with security incidents and compliance
- Communicate updates
- Coordinate hardware repairs
- Create IT documentation
- Install and update operating systems
- Maintain IT asset inventory
- Manage support tickets in Jira
- Manage user accounts and devices
- Provide first-line IT support for local and remote employees
- Provision and deprovision IT equipment
- Resolve network connectivity issues
- Set up and troubleshoot office workstations
- Support endpoint security measures
- Support meetings and events with IT setup
- Support office printers and conference systems
Perks/Benefits
Skills/Tech-stack
Account administration | Asset Management | Best practices | Communication skills | Device Management | Hardware Support | Helpdesk | IT Asset Management | IT Security | Linux | MacOS | Network Troubleshooting | Security best practices | Security policies | Team Collaboration | Ticket management | Troubleshooting | User Account Administration | Windows
Education
Roles
IT Support | IT Support Specialist | Specialist | Support Specialist
Regions
Countries
States
Cities
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