Global Physical Security Systems Specialist - EMEA
Tasks
- Coordinate with third party vendors for troubleshooting RMA and maintenance
- Generate uptime and incident reports for stakeholders
- Maintain accurate documentation SOPs and troubleshooting guides
- Maintain security system inventory asset lifecycle and warranty status
- Manage device lifecycle for controllers readers cameras and servers
- Monitor system health device status and vulnerabilities
- Perform preventive maintenance health checks
- Provide daily operational support for physical security systems
- Respond to service requests incidents and false alarms
- Support internal and external audits and compliance reporting
- Support security incidents with video footage and access log retrieval
- Support system upgrades patching and global deployments
- Troubleshoot hardware and software issues across security platforms
Perks/Benefits
- N/A
Skills/Tech-stack
Access Control | Biometrics | Cyber Essentials | DORA | Databases | Device Lifecycle Management | Device lifecycle | GDPR | Health Monitoring | IEC 27001 | ISO/IEC | ISO/IEC 27001 | Incident Management | Intercom Systems | Intrusion Detection | Lifecycle Management | Microsoft Office | NIS-2 | Networking | Operating Systems | Patch Management | Preventive Maintenance | Servers | System Health | System health monitoring | Ticketing systems | Troubleshooting | Video Surveillance
Education
N/A
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