Security Operations Manager
Tasks
- Act as incident escalation point and communicate risk status
- Automate triage enrichment containment response actions
- Conduct post incident reviews and implement lessons learned
- Define track and improve MTTx metrics
- Design and improve ServiceNow Security Incident Response playbooks
- Ensure incident triage investigation documentation remediation
- Integrate EDR platforms with ServiceNow SIR
- Lead coach and develop security operations personnel
- Lead incident response execution
- Manage ServiceNow SIR workflows and data models
- Operate Microsoft Azure security capabilities
- Oversee EDR and SIEM detection and response capabilities
- Own security operations program
Perks/Benefits
- 401k match
- Birthday treat
- Boot camp classes
- Free dental insurance
- Free medical insurance
- Free vision insurance
- Happy hours
- Life insurance
- Paid sick leave
- Reimbursements
- Team-building activities
- Unlimited DTO
- Virtual events
- Virtual meditation classes
- Virtual yoga classes
Skills/Tech-stack
Automation | CrowdStrike Falcon | Defender for Endpoint | Detection engineering | EDR | Incident Response | MTTC | MTTD | MTTR | MTTx Metrics | Microsoft Azure | Microsoft Defender | Microsoft Defender for Endpoint | Microsoft E5 | Microsoft Sentinel | Response playbooks | SIEM | Security Incident Response Playbooks | Security incident | Security incident response | Security operations | ServiceNow | ServiceNow Security Incident Response | ServiceNow security | SoC
Education
N/A
Roles
Manager | Operations Manager | Security | Security Operations Manager
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