Customer Service Support Specialist - TS/SCI with Polygraph
USA VA Chantilly - Customer Proprietary (VAC034), United States
USD 107K-143K Mid-level Full Time
Tasks
- Configure and validate hardware components
- Deploy and configure software components
- Diagnose and resolve LAN/WAN issues
- Diagnose network issues
- Maintain Linux environments
- Maintain Windows environments
- Manage incident tickets
- Provide enterprise technical support
- Resolve end-user issues
- Support VPN connectivity
- Troubleshoot hardware telephony and video conferencing equipment
Perks/Benefits
- 401k match
- Dental insurance
- Health insurance
- Paid Holidays
- Paid personal leave
- Paid sick leave
- Paid vacation
- Professional growth opportunities
- Vision insurance
Skills/Tech-stack
Cisco VPN | Enterprise ticketing | Linux | Local Area Network | Microsoft Windows | Network Troubleshooting | Telephony | VPN Technologies | Video conferencing | Wide Area Network
Education
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