Service Desk Support Technician (Onsite)
US-MD-FULTON-8170 ~ 8170 Maple Lawn Blvd ~ MAPLE LAWN, Ste 190, 200 & 300, United States
USD 45K-79K Entry-level Full Time
Tasks
- Coordinate equipment repair and replacement
- Create and manage user accounts
- Document processes and procedures
- Maintain IT assets and inventory
- Maintain and update ITSM platform
- Provide technical support to employees
- Support Active Directory management
- Troubleshoot hardware and software issues
- Update system images and mobile devices
Perks/Benefits
- Disability coverage
- Employee assistance plan
- Life insurance
- Medical/Dental/Vision insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Wellness programs
Skills/Tech-stack
Active Directory | Communication skills | Device Management | Hardware Support | ITSM | Linux | Mobile Device Management | Problem Solving | Software support | Troubleshooting | Virtualization | Windows
Education
Regions
Countries
States
Cities
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