Desktop Manager
3301 National Institutes of Health Rockledge I Bethesda MD, United States
USD 65K-118K Mid-level Full Time Found 17d ago
Tasks
- Asset lifecycle and hardware planning
- Conduct root cause analysis
- Coordinate onboarding/offboarding
- Ensure security baseline adherence
- Ensure workstation security
- Establish SOPs and documentation
- Handle endpoint security and deployment
- Lead and develop desktop team
- Maintain compliance with regulatory standards
- Manage Active Directory and Group Policy
- Manage incident escalations
- Monitor service queues and performance
- Oversee Windows 11 imaging
- Oversee application packaging and deployment
- Oversee endpoint encryption and patching
- Partner with cybersecurity teams
- Support audit documentation
- Support desktop virtualization
- Troubleshoot OS and application issues
Perks/Benefits
- Full-time role
- Health and services sector
- Leadership position
- Onsite work
- Work with enterprise environments
Skills/Tech-stack
Active Directory | Antivirus | Audit Readiness | Cause analysis | Communication skills | Cybersecurity collaboration | DHCP | DNS | Deployment Tools | Desktop Virtualization | Documentation skills | Encryption | Endpoint Management | Endpoint Management Tools | Endpoint Security | Firewall | Group Policy | ITSM | Image Creation | Management Tools | Patching | Root Cause Analysis | Root cause | Security standards | ServiceNow | Team leadership | Troubleshooting | Vulnerability Remediation | Windows 11
Education
N/A
Roles
Desktop Support | Desktop Support Manager | Manager | Support Manager
Language: en |
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