Applications Support Engineer
Tasks
- Diagnose application connectivity issues
- Implement proxy policies for security requirements
- Investigate monitoring alerts and service disruptions
- Maintain DNS zones and records
- Maintain secure email routing and filtering policies
- Manage and maintain BeyondTrust remote support solutions
- Manage and maintain Bluecat IP Address Management systems
- Manage and maintain Infoblox DNS infrastructure
- Manage and maintain RSA Authentication Manager
- Manage and support Bluecoat Proxy SG SSL inspection services
- Manage and support Proofpoint mail server infrastructure
- Monitor system performance, availability, and security
- Perform incident response for application services
- Perform root cause analysis for service restoration
- Provide operational support for enterprise messaging systems
- Resolve user connectivity issues related to proxy infrastructure
- Support multi factor authentication services
- Troubleshoot DNS related issues
- Troubleshoot authentication and access issues
- Troubleshoot enterprise application services
- Troubleshoot mail delivery issues using logs
Perks/Benefits
Skills/Tech-stack
BIND | BeyondTrust | BlueCat | Bluecoat | DNS | F5 | IPAM | Incident Response | Infoblox | Log Analysis | Multi-Factor | Multi-Factor Authentication | Proofpoint | RSA | RSA Authentication | RSA Authentication Manager | Remote Support | SMTP | SMTP relay | SSL Inspection | Xymon
Education
N/A
Regions
Countries
States
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