Security Operations Analyst- Managed Services
Tasks
- Apply Trusted Advisor techniques
- Attend training sessions
- Collect and disseminate incident information
- Engage in continuous learning
- Escalate SLA breaches
- Foster positive team environment
- Identify service trends
- Implement established procedures for incidents
- Investigate security incidents
- Manage time effectively
- Monitor security incidents
- Obtain industry certifications
- Remediate security incidents
- Resolve security issues
- Support client security requests
- Update knowledge base
Perks/Benefits
Skills/Tech-stack
Communication skills | Cybersecurity | Event management | IT Infrastructure | Incident Response | Microsoft Azure | Microsoft Defender | Microsoft Sentinel | Problem Solving | Security Information | Security Information and Event Management | Security monitoring | Threat detection | Ticket handling | Troubleshooting
Education
Bachelor of Arts | Bachelor of Science | Diploma in Engineering | Diploma in computer science | Technology-related Degree
Roles
Analyst | Operations Analyst | Security | Security Operations Analyst
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