Director, Professional Services
Tasks
- Build and develop consulting and architecture teams
- Collaborate with Sales, Product, and Engineering
- Deliver post sales deployment programs
- Enhance customer lifetime value
- Ensure on-time project completion
- Lead Americas professional services delivery
- Manage capacity forecasting
- Manage financial targets
- Manage resource utilization
- Maximize client satisfaction
- Optimize deployment processes
- Own Americas professional services P&L
Perks/Benefits
- Education reimbursement
- Health plans
- Parental leave
- Remote work
- Retirement options
- Vacation and sick time
Skills/Tech-stack
Agile | Budget Management | Capacity Planning | Cloud Computing | Cybersecurity | Financial Forecasting | Networking | Professional Services | Project Management | Project Planning | Resource Management | Scrum | Zero Trust
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