Technical Support Engineer
Tasks
- Become an expert on platform functionality
- Collaborate with engineering and product teams
- Document troubleshooting steps and solutions
- Handle customer requests via email and chat
- Provide customer support
- Resolve customer issues
Perks/Benefits
Skills/Tech-stack
Customer support | DNS | Databases | MS SQL | MS SQL Server | MySQL | Networks | Oracle | SQL Server | SSL | Shell | Troubleshooting | Unix
Education
N/A
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