L2 Systems Analyst
Houston, TX (Corp HQ), United States
USD 66K-80K (estimate) Mid-level Full Time
Tasks
- Collaborate with vendors third party providers
- Create technical documentation runbooks knowledge base articles
- Ensure compliance with IT policies security standards regulatory requirements
- Investigate diagnose resolve escalated incidents
- Maintain Windows Server and Linux servers
- Manage user access permissions identity services
- Monitor system performance availability capacity
- Participate in on call rotation incident response
- Perform root cause analysis
- Provide level 2 technical support
- Support patch management system upgrades change management
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Amazon Web Services | Azure | Bash | Cloud Computing | Cloud platform | DHCP | DNS | Firewalls | Google Cloud | Google Cloud Platform | Hyper-V | ITIL | Linux | Microsoft 365 | Microsoft Exchange | Monitoring | Nagios | Powershell | SolarWinds | TCP/IP | Ticketing systems | VMware | VPN | Virtualization | Web Services | Windows server
Education
Roles
Analyst | IT | IT Support | IT Support Specialist | Specialist | Support Specialist | Systems Analyst
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