Technical Support Engineering Manager
Tasks
- Build and optimize operational processes
- Collaborate with Product for feedback and documentation
- Develop technical standards and processes
- Lead support team in troubleshooting cloud systems
- Lead technical reviews and systemic issue reduction
- Mentor and develop support engineers
- Partner with Engineering on root-cause analysis
Perks/Benefits
- Dental insurance
- Disability insurance
- Health insurance
- Office setup reimbursement
- Paid Holidays
- Remote work
- Unlimited PTO
- Vision insurance
Skills/Tech-stack
APIs REST | APIs REST OAuth | APIs REST OAuth SAML | Azure | Cloud Platforms | Cloud Platforms (AWS | Data Pipelines | Distributed Systems | GCP | Logging and Monitoring | OAuth SAML | Python Bash | SQL/noSQL | SaaS architectures | Scripting (Python | Scripting Python Bash
Education
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