Technical Customer Success Manager
Tasks
- Address critical issues
- Collaborate with sales and engineering
- Communicate product updates
- Conduct best practices workshops
- Conduct health watch and advisory
- Coordinate with support and escalation teams
- Develop and deliver QBRs and value plans
- Facilitate governance meetings
- Identify customer needs
- Manage customer relationships
- Monitor deployments
- Plan and execute strategic meetings
- Review solution adoption
- Understand customer goals
Perks/Benefits
- Community involvement support
- Medical, dental & vision coverage
- Paid parental leave
- Paid time off
- Retirement plans
Skills/Tech-stack
Account Management | Communication | Customer Management | Documentation | Firewall | HTTP | Networking | PKI | Presentation | Problem Solving | SIEM | TCP/IP | Technical Support | Technical translation | Troubleshooting | VPN
Education
Related jobs
-
Sr Manager-Infosec INR 2092K-3487KAWS | Active Directory | Azure Active Directory | CASB | Cloud SecuritySenior-level Full TimeINDIA - NOIDA- BIRLASOFT OFFICE, IN13h ago
-
Mid-level Full TimeBangalore, Karnataka, India23h ago
-
Project Manager - Integration- INR 2500K-3487KAgile | C++ | Command Line | Command-line Tools | Control ManagementSenior-level Full TimeBangalore, Karnataka, India1d ago
-
Mid-level Full TimeIndia1d ago
-
Senior Manager, Test Engineering INR 2500K-3285KAuthentication | CI/CD | Cause analysis | Cloud Testing | DPI SSLRemote workSenior-level Full TimePune, Maharashtra, India R2d ago
-
Technical Customer Success Manager (Cybersecurity) INR 900K-1475KAccount Management | CentOS | Customer Success | Cybersecurity | Endpoint SecurityHealth benefits | Paid Holidays | Paid time offMid-level Full TimeBengaluru, Karnataka, India3d ago
-
Information Security II-SUPPORT SERVICES-IT Security INR 500K-800K2FA | Access Management | Application Firewall | Cybersecurity Framework | Data Loss PreventionSenior-level Full TimeThane, Maharashtra, India3d ago
-
AWS | Azure | Cloud Security | Cybersecurity | IAMCareer growth | Flexible work arrangements | Health benefits | Professional developmentSenior-level Full TimeBangalore - RGA Tech Park, India3d ago
-
Cloud Security | Communication | Cyber Security | Cybersecurity Tools | Information securityDevelopment programs | Flexible work options | Inclusive environment | Medical insurance | Paid volunteer daysExecutive-level Full TimeHyderabad, India3d ago
-
Senior-level Full TimeIndia - Bangalore - 5th floor, …3d ago
-
Software Engineer - Front Line Manager INR 1300K-1505KAutomation | Operational problem solving | Performance Management | Problem Solving | Process optimizationCareer growth | Healthcare | Hybrid work | Online learning | Paid time offMid-level Full TimeIND-Trivandrum-Equifax Analytics-PTEC, India4d ago
-
Regional Account Manager - Emerging INR 500K-800KAccount Management | CRM Tools | Channel Management | Customer Relationship Management | Customer relationshipSenior-level Full TimeMumbai, Maharashtra, India5d ago
-
Technical Program Manager, Stores Application Security INR 1200K-1600KCommunication | Negotiation | Problem Solving | Process Improvement | Project ManagementCareer growth resources | Flexible work hours | Inclusive culture | Mentorship | Work-life balanceMid-level Full TimeBengaluru, Karnataka, IND5d ago
-
SOC Lead/Manager INR 2695K-3487KCommunication | Cybersecurity frameworks | EDR | Incident Response | LeadershipCollaborative environment | Professional growth opportunitiesSenior-level Full TimeNoida Berger Tower, India5d ago
-
Senior Product Program Manager INR 2400K-4600KAgile | Communication | Leadership | Problem Solving | Program ManagementEquity | Flexible time off | Health benefits | Mental health support | Paid volunteer daysSenior-level Full TimeOffice - IND - Karnataka, Bengaluru, …5d ago
-
AWS | Azure | GCP | IT Infrastructure | IntuneSenior-level Full TimeHyderabad, Telangana, India6d ago
-
Manager, Security Operations (SecOps) INR 3222K-4600KAWS | Apps Script | Azure | Bash | Cloud SecurityFlexible work hours | Health insurance | Professional development opportunitiesSenior-level Full TimeBengaluru, Pune8d ago
-
Support Account Manager INR 2156K-2647KAccount Management | Collaboration | Communication | Customer Relationship Management | Customer relationshipTraining opportunities | Work environmentSenior-level Full TimeBengaluru8d ago
-
Deputy General Manager-GRC INR 800K-1100KAudit management | Cyber Risk | Cyber Risk Management | Documentation | ISO 27001Mid-level Full TimeAhmedabad, Gujarat, India8d ago
-
Customer Success Manager, Actimize INR 938K-1350KAccount Management | Agile methodologies | Communication skills | Customer Relationship Management | Customer relationshipCareer development opportunities | Flexible work modelMid-level Full TimeIndia - Pune8d ago
-
Director, Software Development Engineering INR 1500K-6000KCommunication | Leadership | Operational review | Policy Formulation | Project ManagementExecutive-level Full TimePune, India8d ago
-
Major Incident and Problem Manager INR 911K-1437KAnsible | Cause analysis | CloudFormation | Docker | GrafanaFlexible working hours | On-call allowanceMid-level Full TimeChennai, India8d ago
-
Threat Management: Data Security Manager INR 869K-1150KArchitecture Design | Behavior analytics | Communication skills | Content Filtering | DRMMid-level Full TimeBangalore, Karnataka, India9d ago
-
Managed Services Security Manager INR 700K-1050KBitLocker | CrowdStrike Falcon | Defender AV | Defender for Endpoint | Digital GuardianMid-level Full TimeBangalore, Karnataka, India9d ago
-
Cyber Security Operations-VG-W6-ES and F0119 INR 1000K-1400KAutomation | Cloud Security | Data Security | Incident Response | PowershellCareer development support | Flexible working | Healthcare benefits | Training opportunitiesMid-level Full TimeHyderabad, TG, IN, 50008110d ago