Technical Support Engineer
Tasks
- Collaborate with IAM support teams
- Communicate with end users
- Debug break fix issues
- Perform root cause analysis
- Prepare technical documentation for standard operating procedures
- Publish knowledge articles
- Resolve issues within service levels
- Troubleshoot incidents and alerts
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Database operations | Groovy | IBM Security | IBM Security Identity Manager | IGA | Identity & Access | Identity & Access Management | Identity Manager | JavaScript | Linux | Oracle Identity | Oracle Identity Manager | Postman | Python | REST API | SOAP | SQL | SSO Integration | SailPoint | Saviynt | Shell Scripting | Unix | Web Services | Windows
Education
N/A
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