Senior TS Cross Technology Systems Integration Specialist
Tasks
- Coach and mentor junior engineers and technicians
- Compile technical specifications
- Configure environments
- Coordinate engineer and technician activities
- Create alternative solutions
- Delegate tasks to engineers and technicians
- Deploy solutions
- Document standard operating procedures
- Engage vendors for escalations
- Escalate unresolved problems
- Install systems
- Integrate systems
- Interact with clients on site and remote
- Maintain project documentation
- Maintain project performance targets
- Manage faults
- Monitor work quality
- Perform problem management
- Provide third line remote and on site support
- Support complex design work
- Write reports and proposals
Perks/Benefits
Skills/Tech-stack
365 administration | Azure Containers | Azure Governance | Azure Identity and Access | Azure Security | Azure Security Technologies | Azure Virtual Desktop | Azure identity | Border Element | Cisco Unified Communications | Cisco Unified Communications Manager | Cisco Unified Contact Center | Cisco Unified Contact Center Express | Cisco Unity | Cisco Unity Connection | Client engagement | Coaching | Collaboration | Communications Manager | Contact Center Express | Customer Experience | Data center | EDR for Cloud | End-user computing | Fault Management | Firewalls | Git | H323 | HCCP | High Availability | Hybrid Cloud | Identity and access | Infrastructure as Code | Kubernetes | LAN | MGCP | Mentoring | Microsoft 365 | Microsoft 365 administration | Microsoft Azure | Microsoft Azure Virtual Desktop | Microsoft Certified | Microsoft Certified Solutions Associate | Microsoft Certified Solutions Associate Server 2016 | Microsoft Office | Microsoft Office 365 | Microsoft Teams | Microsoft Teams Administrator | Networking | Office 365 | PRI E1 | Powershell | Project Management | SCCP | SIP | SRISV | SRST | Scripting | Security | Security technologies | Sentinel | Server 2016 | Systems Integration | Technical documentation | Technical leadership | Terraform | Unified Communications Manager | Unity Connection | VPN | Virtual Desktop | Voice Gateways | ZTNA | “as-code”
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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