Client Information Technology Support Specialist
Tasks
- Communicate with clients via phone email and chat
- Create troubleshooting articles and videos
- Data entry
- Manage client accounts and updates
- Perform QA/testing
- Report bugs and create tickets for development
- Travel for conferences and provide on-site training
- Troubleshoot and resolve software issues
Perks/Benefits
Skills/Tech-stack
Bug Reporting | Client Management | Communication | Customer Service | Digital media | Documentation | QA Testing | Respectful communication | Support | Technical Support | Troubleshooting | Video Editing | Windows
Roles
IT Support | IT Support Specialist | Specialist | Support Specialist
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