Field Support Technician
Tasks
- Advise on installation and configuration
- Answer installation and usage questions
- Collaborate with developers to reduce repeat incidents
- Maintain network stability
- Modify products to customer requirements
- Perform proactive maintenance
- Provide customer training
- Provide second tier technical support
- Resolve incidents and reduce downtime
- Review and develop technical documents
- Test and train customers
- Troubleshoot technical problems
Perks/Benefits
Skills/Tech-stack
AWS | Active Directory | Ansible | Azure | Citrix | Citrix XenServer | Docker | Enterprise Linux | Hyper-V | Kubernetes | Linux | Management Studio | Microsoft SQL | Microsoft SQL Server | Networking | Nutanix | OpenShift | Powershell | Proxmox | Red Hat | Red Hat Enterprise | Red Hat Enterprise Linux | SAN management | SAN physical configuration | SAN protocols | SQL | SQL Server | SQL Server Management | SQL Server Management Studio | Security Compliance | Server 2016 | Server 2019 | Server Management Studio | Storage Area Network | Terraform | Unix | VMware | VMware vSphere | Virtualization | Windows 10 | Windows 11 | Windows server
Education
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