Product Support Engineer III - DLP
Tasks
- Collaborate with product development and engineering teams
- Maintain communication with customers during escalation process
- Perform root cause analysis
- Serve as the primary contact for escalated DLP issues
- Troubleshoot and resolve complex DLP cases
Perks/Benefits
Skills/Tech-stack
AWS | Automation | Azure | CASB | Cause analysis | Collaboration | Communication | Customer support | DLP | GCP | Jira | Powershell | Problem Solving | Python | Regulatory Compliance | Root Cause Analysis | Root cause | Salesforce | Scripting | ServiceNow | Ticketing systems | Troubleshooting | Unix/Linux | Windows
Education
Related jobs
-
Senior Technical Support Engineer INR 3125K-4500KCustomer support | Data Modeling | Python | SQL | TroubleshootingEducation reimbursement | Health plans | Parental leave | Retirement plans | Time offSenior-level Full TimeBangalore, IND15d ago
-
Product Support Engineer INR 1200K-1600KAPI Testing | APIs | AWS | Azure | BashLearning opportunities | Supportive culture | Workplace collaborationMid-level Full TimeNoida Berger Tower, India18d ago
-
Senior Technical Support Engineer INR 2535K-4225KAWS | Azure | Azure Virtual | Azure Virtual Desktop | CitrixEducation reimbursement | Health plans | Office perks | Parental leave | Retirement optionsSenior-level Full TimeBangalore, IND1mo ago
-
Product Support Engineer INR 200K-350KAWS | Analysis | Azure | BFD | BGPBonus scheme | Competitive salary | Health benefits | Hybrid work model | Industry leadershipMid-level Full TimeHyderabad, India1mo ago
-
Product Support Engineer INR 1685K-2505KAWS | Ansible | CI/CD | Cloud Computing | CommunicationCareer development | Continuous learning | Flexible-hybrid work | Global team culture | Inclusive cultureSenior-level Full TimePune, India1mo ago