Information Technology Specialist (Incident Responder)
INR 938K-1200K (estimate) Mid-level Full Time
Tasks
- Collaborate with service desk for escalation
- Conduct post-incident reviews
- Coordinate incident restoration
- Execute runbooks
- Follow escalation paths
- Improve detection and alerting
- Join incident swarming
- Maintain incident documentation
- Perform incident triage
- Respond to on-call alerts
Perks/Benefits
Skills/Tech-stack
Alerting | Automation | Blameless postmortems | Datadog | IT Operations | ITIL | Incident Management | Incident Response | Incident Swarming | Mean Time To Detect | Mean Time to Resolve | Monitoring | NOC | Observability | PagerDuty | Powershell | Prometheus | Python | Runbooks | SRE | Service Desk | Time to Detect
Education
N/A
Roles
IT | IT Support | IT Support Specialist | Incident Responder | Specialist | Support Specialist
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