Technical Support Engineer
Tasks
- Collaborate with engineering and product to resolve issues
- Coordinate with customer success and account management
- Document findings and support knowledge base
- Handle customer requests via email and chat
- Provide product and platform support expertise
- Troubleshoot customer issues
Perks/Benefits
- N/A
Skills/Tech-stack
DNS | IP Addressing | MySQL | Oracle Database | Relational databases | SQL Server | SSL | SaaS | Shell | Unix
Education
N/A
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