System Administrator 2

Tasks

• Configure and manage Unix and Windows operating systems
• Configure network components and implement operating system enhancements
• Escalate communicate status to agency management and internal customers
• Install and load operating system software
• Maintain integrity of operating systems
• Manage daily configuration and operation of IT systems
• Monitor IT systems and resolve problems for network storage and mobile devices
• Optimize system operations and resource utilization
• Perform system capacity analysis and planning
• Perform tier 1 help desk problem identification diagnosis and resolution
• Perform tier 2 escalation problem identification diagnosis and resolution
• Provide analysis and feedback for escalated tickets
• Provide implementation troubleshooting and maintenance of IT systems
• Support dispatch system and hardware problem resolution
• Troubleshoot IT systems

Perks/Benefits

• N/A

Skills/Tech-stack

Capacity Planning | Desk support | Help desk | Help desk support | IT Infrastructure | Network Monitoring | Networking | Operating System | Operating system installation | Problem Resolution | Server Administration | Storage Administration | System Installation | System Troubleshooting | Unix | Windows server