Unified Communication Engineer
Tasks
- Administer Jira and Confluence Cloud
- Administer and govern Microsoft 365 Copilot
- Build and administer Copilot Studio solutions
- Configure Copilot governance and controls
- Design and administer Microsoft 365
- Design deploy and govern AI agents
- Integrate Copilot Studio with Power Platform
- Maintain documentation and operational runbooks
- Manage Microsoft Teams SharePoint Online OneDrive
- Participate in on-call rotation
- Partner with security and compliance teams
- Provide Tier-3 escalation support
- Provide end user and business support
- Research and recommend Modern Work AI capabilities
- Track service health and adoption metrics
Perks/Benefits
- N/A
Skills/Tech-stack
AI Agents | Agent 365 | Confluence Cloud | Control System | Copilot Control System | Copilot Studio | Dataverse | Entra ID | IT Service Management | IT Service Management (ITSM) | IT service | Jira Cloud | Microsoft 365 | Microsoft 365 Copilot | Microsoft Azure | Microsoft Entra | Microsoft Entra ID | Microsoft Teams | OneDrive | Power Apps | Power Automate | Power Platform | Powershell | SharePoint Online
Education
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