Senior Technical Process Engineer
Tasks
- Configure IT process systems
- Drive continuous improvement
- Enforce information security procedures
- Ensure configuration item audit and verification
- Execute provisioning process automation
- Lead and mentor team members
- Manage major incidents
- Monitor security events
- Monitor service performance and capacity
- Perform change management
- Perform incident management
- Perform problem and root cause analysis
- Report to appropriate teams
- Respond to security incidents
- Review deploy and implement security monitoring tools
- Troubleshoot Citrix Virtual Apps and Desktops
- Troubleshoot MS SQL environments
Perks/Benefits
Skills/Tech-stack
Access Control | Azure Monitor | Capacity Management | Cause analysis | Change Management | Citrix Virtual Apps | Citrix Virtual Apps and Desktops | Citrix Virtual Desktops | Data Protection | Dynatrace | Encryption | Event management | ITIL | Incident Management | MS SQL | Major Incident | Major incident management | Network Troubleshooting | Powershell | Powershell Scripting | Privilege Access | Problem Management | Remote monitoring | Root Cause Analysis | Root cause | Security Compliance | Security Event Management | Security monitoring | SolarWinds | Ticketing systems | VMware | Virtual Apps | Virtual Desktops | Virtual apps and desktops
Education
N/A
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