Administrateur support N3 H/F
Lyon, Auvergne-Rhône-Alpes, France
EUR 26K-30K (estimate) Mid-level Full Time
Tasks
- Analyze diagnose and resolve support tickets
- Continuously improve MDM platform configuration
- Document incident resolutions and homologation results
- Handle complex MDM incidents
- Handle level 3 support tickets
- Manage MDM configuration and deployment
- Perform functional validation and performance testing
- Provide advanced MDM support
- Support MDM security policies
- Test new device compatibility with MDM
Perks/Benefits
- CSE benefits
- Career mobility programs
- Commute reimbursement
- Employee referral program
- Health insurance
- Meal vouchers
- Training
- Two-week onboarding
Skills/Tech-stack
Compatibility Testing | Device Management | Device compatibility | Device compatibility testing | Incident Management | MDM Security | Mobile Device | Mobile Device Management | Powershell | ServiceNow
Education
N/A
Regions
Countries
States
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