Administration - Technology Support Specialist (Reno)
Tasks
- Configure iOS and Android mobile devices
- Deliver end user training and onboarding
- Deploy and troubleshoot Windows endpoints
- Document support interactions in ticketing system
- Install and configure enterprise applications
- Install and troubleshoot printers and peripherals
- Maintain conference room technology
- Manage Microsoft Entra ID user accounts
- Perform network diagnostics
- Promote cybersecurity awareness
- Provide VPN and remote access support
- Provide first-level IT support
- Resolve help desk tickets
- Support EHR login and basic functionality
- Support HIPAA compliance
- Support HRIS and accounting system users
- Support Microsoft 365 applications
- Support local servers and backup systems
- Support multi-factor authentication
- Support telecommunications systems
- Troubleshoot email and Teams collaboration
- Troubleshoot wired and wireless networks
Perks/Benefits
- Dental insurance
- Health insurance
- Life insurance
- Paid Holidays
- Short-term Disability Insurance
- Sick pay
- Vacation
- Vision insurance
Skills/Tech-stack
Active Directory | Azure Active Directory | Cybersecurity Awareness | DNS | EHR support | Entra ID | Excel | HIPAA | HRIS | IP Configuration | MFA | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | Microsoft Teams | Multi-Factor | Multi-Factor Authentication | Networking | OneDrive | Outlook | PowerPoint | Remote Access | SharePoint | TCP/IP | Ticketing system | VPN | Wi-Fi | Windows | Word
Education
N/A
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