Analyst, Enterprise Service Desk (FS)
Tasks
- Administer Azure environments
- Assist in projects and system improvements
- Document technical incidents and processes
- Endpoint protection
- Escalate complex issues
- Implement security measures (MFA
- Manage Active Directory accounts
- Onboard and offboard clients
- Perform system monitoring and patching
- Provide first and second-level support for Microsoft 365
- Support Intune device management
- Troubleshoot network issues (DNS
Perks/Benefits
- N/A
Skills/Tech-stack
AZ-104 | AZ-900 | Active Directory | Azure | Customer communication | Documentation | Intune | MS-900) | Microsoft 365 | Networking | Project Support | Security | Troubleshooting
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