Analyst - Microsoft Defender
Tasks
- Analyze operating system
- Analyze service performance trends
- Capture and analyze packets
- Create knowledge base articles
- Create standard operating procedures
- Escalate unresolved issues
- Identify anomalies and SLA breaches
- Investigate system crashes
- Manage configurations
- Mentor junior resources
- Monitor support requests
- Perform bug fixes
- Perform cyber security incident response
- Perform root cause analysis
- Provide service delivery improvement
- Reduce false-positives
- Repair appliances and networks
- Resolve support requests
- Restore systems from backup
- Transfer technical knowledge to clients
- Troubleshoot technical issues
Perks/Benefits
- N/A
Skills/Tech-stack
Backup and Restore | Cause analysis | Configuration Management | Detection tuning | Endpoint Security | Incident Response | Information security | Microsoft Defender | Microsoft Sentinel | Network Security | Operating System | Operating system analysis | Packet Capture | Root Cause Analysis | Root cause | Security Investigation | Security remediation | Security triage | Service Level | Service Level Agreement | Service Level Agreement monitoring | System Troubleshooting | System analysis | Threat detection | Threat detection tuning
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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