Application Administrator IT Analyst – Business Applications
GH Office: Chicago, IL (Green St), United States
USD 51K-85K Mid-level Full Time
Tasks
- Assist with ERP support and maintenance
- Configure administer and support internal business applications
- Coordinate with vendors and internal teams to escalate and resolve issues
- Customize workflows forms and role based access
- Document incidents resolutions configurations and standard operating procedures
- Gather requirements document use cases and translate needs
- Manage user access requests account setup and permissions
- Perform data validation basic reporting and application optimization
- Provide tier 1 tier 2 user support
- Support testing upgrades releases deployments and change management
- Support user training and system adoption
- Troubleshoot application and software issues
- Use low code no code automation tools and AI enabled features
Perks/Benefits
- 401k retirement plan
- Adoption Assistance
- Dental insurance
- Employee referral program
- Flexible spending accounts
- Health insurance
- Health savings account
- Life insurance
- Long-term disability
- Mobility stipend
- Paid Holidays
- Paid sick time
- Parental leave
- Short-term disability
- Skills development
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
AI-enabled | AI-enabled features | Appian | Deltek Costpoint | Deltek Replicon | ERP | IT Service Management | IT service | Intelligent Automation | Low Code | Low-code/No-code | Mendix | Microsoft Dynamics | Microsoft Power | Microsoft Power Platform | No Code | Oracle | Power Platform | Reporting | SAP | SQL | Service Management | ServiceNow | Ticketing | Workday | Workflow automation
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Computer Science | Bachelor of Science in Information Systems | Bachelor of Science in Information Technology | Bachelor of Science in Management Information Systems
Roles
Administrator | Analyst | Application Administrator | IT | IT Analyst
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