Application Support Analyst

Enigma, United Kingdom

GBP 32K-40K (estimate) Mid-level Full Time

@ U...

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Found 1mo ago

Tasks

Answer helpdesk calls
Compile support statistics and reports
Conduct daily application and middleware checks
Contribute to process improvements
Create and execute test cases
Develop workarounds and data corrections
Escalate severity issues
Fulfil data transfer requests
Install, configure, and upgrade applications
Manage incidents and service requests
Monitor dashboards and alerts
Perform release testing
Provide on-site client support
Record and investigate incidents

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Application Support Analyst

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