Applications Support Analyst – 3rd Line

GBP 65K Mid-level Full Time Found 12d ago

Tasks

• Create and maintain technical documentation
• Design and implement data integrations
• Leverage modern technologies for performance
• Manage incidents via ServiceNow
• Participate in out-of-hours support rotations
• Perform root cause analysis
• Provide support for core business applications
• Support IT projects and data migration
• Support release and deployment management

Perks/Benefits

• Cycle to work
• Dental advice
• Dental plans
• Employee discounts
• Eye care savings
• Health plans
• ISA
• Life assurance
• Mortgage advice
• Online GP
• Pension
• Wellbeing hub

Skills/Tech-stack

.ITIL | API | Application Support | Automation | Cause analysis | Cloud services | Data Migration | Database performance | Database performance tuning | ERP systems | Incident Management | Integration Design | Legacy applications | MS SQL | Performance Tuning | Performance optimization | Problem Solving | Python | Root Cause Analysis | Root cause | SQL Server | SSAS | SSIS | SSRS | Stored Procedures | Support management | T-SQL | Technical documentation | Visual Studio