Associate, Customer Service Support (Customer, Pricing Master Data Administrator - Mandarin Speaker)

Tasks

• Align customer and pricing data with supply chain
• Analyze master data trends
• Apply discounts and promotional pricing
• Collaborate with IT on master data systems
• Configure customer master data
• Enforce data governance policies
• Ensure pricing lists are current
• Generate customer purchasing history reports
• Generate master data status reports
• Identify upselling and cross-selling opportunities
• Maintain pricing master data
• Manage volume based pricing structures
• Optimize pricing tiers using pricing analysis
• Perform data cleaning and deduplication
• Present reporting dashboards
• Profile data quality issues
• Resolve data-related inquiries
• Respond to after hours emergency data issues
• Serve as data contact for sales teams
• Support customer pricing quote data
• Update customer contact and account details
• Validate data against standards
• Validate pricing data with finance

Perks/Benefits

• N/A

Skills/Tech-stack

Customer Master | Customer Master Data | Data Analysis | Data Governance | Data Management | Data Quality | Data Visualization | Data cleaning | Data entry | Data profiling | Excel | Master Data | Master Data Management | PowerBI | Pricing Master | Pricing master data | SAP | Tableau