Associate Customer Success Engineer - Northeast
New York, NY, US
USD 100K-120K Mid-level Full Time Found 2d ago
Tasks
- Collect and incorporate customer feedback
- Conduct business reviews
- Demonstrate platform expertise
- Design and deliver use cases
- Develop Joint Success Plans
- Drive adoption and onboarding
- Establish trust with customers
- Identify and resolve obstacles
- Maximize customer ROI
- Monitor customer health
- Share best practices
- Support customer education
- Troubleshoot technical issues
- Understand customer needs
Perks/Benefits
- Dental insurance
- Health insurance
- Office reimbursement
- Paid Holidays
- Remote work
- Unlimited PTO
- Vision insurance
Skills/Tech-stack
APIs | Autonomous work | Communication | Consultative approach | Customer relations | Proactive engagement | Problem Solving | Project Management | Python | SQL | Technical Workshops | Web Services
Regions
Countries
States
Cities
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