Associate IT Operations Engineer
Tasks
- Assist incident response and troubleshooting
- Identify process improvements
- Maintain technical documentation
- Monitor and maintain IT infrastructure
- Monitor network connectivity, VPN, firewalls
- Participate in projects and deployments
- Perform basic admin tasks for Windows and macOS
- Respond to service requests and tickets
- Support office operations logistics
- Support security and compliance measures
Perks/Benefits
- Career development
- Certification fees
- Equity RSUs
- Flexible PTO
- Healthcare
- Paid parental leave
- Performance bonuses
- Retirement support
Skills/Tech-stack
Basic scripting | Cloud services | Communication | Customer Service | Documentation | MacOS Administration | Networking | Problem Solving | Security awareness | Teamwork | Ticketing systems | Troubleshooting | Windows Administration
Education
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