Associate Principal Technical Account Manager
Tasks
- Approve timesheets and invoices
- Architect identity security solutions
- Collaborate with engineering and product teams
- Conduct technical reviews with customers
- Create project plans and SOWs
- Define solution scope and design
- Deliver client enablement sessions
- Develop technical demonstrations and training
- Estimate professional services projects
- Identify recurring technical issues
- Manage project status reporting and technical documentation
- Monitor support requests and client environments
- Optimize client identity security environment
- Own technical delivery of SOWs
- Provide technical guidance to clients
- Respond to RFPs
- Serve as technical escalation point
- Support regional resourcing and forecasting
- Troubleshoot implementation issues
Perks/Benefits
- N/A
Skills/Tech-stack
.NET | Access Management | Active Directory | Azure AD | C# | C++ | Contract Management | Database Connectors | Directory Services | Escalation management | Governance and Administration | HTML | ISO27001 | Identity and Access Management | Identity and access | Identity governance | Identity governance and administration | Information security | Java | LDAP | Microsoft SQL | Microsoft SQL Server | Multi-Factor | Multi-Factor Authentication | MySQL | NIST | Oracle | Privileged Access | Privileged Access Management | Project Planning | REST | RFP | Resource Management | SAML | SOAP | SOW | SPML | SQL Server | SaaS | Schedule management | Security Audit | Service Contract | Service contract management | Single Sign-On | Stakeholder management | Sybase | Technical documentation | Troubleshooting | XML | Zero Trust
Education
N/A
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