Support Automation Engineer I
Canada - Remote
R
CAD 46K-57K Senior-level Full Time
Found 21h ago
Tasks
- Assist support team with training
- Communicate with engineering and product teams
- Create troubleshooting guides
- Develop automation scripts
- Diagnose and debug software issues
- Document support processes
- Escalate and manage critical issues
- Identify process and product improvements
- Integrate AI tools into workflows
- Resolve technical support tickets
Perks/Benefits
Skills/Tech-stack
AI integration | Automation Development | Cross-Functional Communication | Cross-functional | Customer support | Problem Solving | Scripting | Software Troubleshooting | Support ticket management | Technical Support | Ticket management | Troubleshooting documentation
Education
Language: en |
Views: 0 |
Clicks: 0
Related jobs
-
Senior Security Engineer USD 144K-214KAccess Controls | Automation | Bash | CI/CD | Conditional AccessHealth benefits | Paid time off | RSU program | Recognition programs | Remote workSenior-level Full TimeRemote (United States | Canada) R5d ago
-
Senior Cloud Systems Engineer (Remote) CAD 100K-125KAzure certifications | Capacity Planning | Cloud Architecture | Communication | Data ProtectionCareer growth | Exposure to Fortune 500 clients | Global organization | Inclusive environment | Remote workSenior-level Full TimeHalifax, NS, CA R9d ago
-
Software Development Engineer - Escalations CAD 81K-100KADSI | ASP.NET Web | ASP.NET Web APIs | Active Directory | AgileFlexibility | Impact | Inspiration | Learning culture | RecognitionEntry-level Full TimeRemote Canada R13d ago
-
Mid-Enterprise Sales Engineer, Canada CAD 220K-260KCollaboration | Customer Relationship Management | Customer relationship | Cybersecurity Fundamentals | Environment adaptationEquity options | Flexible vacation | Growth opportunities | Health insurance | Inclusive cultureMid-level Full TimeCanada R14d ago