Customer Success Manager - Fraud/AML Strategy

Tasks

• Advise on fraud AML best practices
• Conduct quarterly business reviews
• Configure fraud detection models and rule engines
• Coordinate product and engineering enhancements and issue resolution
• Deliver customer education on fraud AML strategies and platform usage
• Drive customer onboarding adoption and value realization
• Identify opportunities to reduce fraud and money laundering risk
• Monitor detection system performance metrics
• Support executive presentations and customer workshops
• Translate customer insights into product roadmap feedback

Perks/Benefits

• Remote work

Skills/Tech-stack

Account takeover | Anti-Money Laundering | Data Analysis | Device intelligence | Fraud Detection | Machine Learning | Money Laundering | Mule Detection | Python | R | Risk Analytics | Rule Engine | SQL | Synthetic Identity Fraud | Synthetic identity | Transaction Fraud