Incident Response Lead (Day - VA)
Reston, VA, United States
USD 111K-124K (estimate) Senior-level Full Time
Tasks
- Assist shift supervisor with digital escorts during outages
- Be first responder to critical incidents
- Coordinate handoffs for digital escorts
- Coordinate rescheduling with operators and leads
- Direct personnel concerns to program leadership
- Maintain high severity and priority ticket support
- Provide hands on support during response efforts
- Serve as primary escalation point of contact
- Support ad hoc client taskings
- Support weekend call rotation for escalations
- Track and manage unhandled queue
- Update trackers and document incident details
Perks/Benefits
Skills/Tech-stack
24x7 support | AWS | Application Infrastructure | Application Infrastructure Support | Azure | Cloud Computing | Customer Service | Incident Response | Infrastructure Support | Linux | Queue management | Security | System Administration | Technical Communication | Ticket management | Troubleshooting | Windows
Education
N/A
Roles
Administrator | Incident Response Lead | Lead | System Administrator
Related jobs
-
Linux System Administrator 2 (with VMWare) USD 127K-193KClient-Server | Linux | Monitoring | Networking | Operating SystemDental insurance | Health savings account | Identity theft protection | Legal protection services | Life and AD and disability insuranceSenior-level Full TimeColumbia, Maryland15h ago
-
Senior-level Full TimeBoston, MA, USA17h ago
-
Data Center Administrator USD 125K-135KAgile | Cable Management | Capacity Planning | DCIM | Distribution unitsSenior-level Full TimeVA, United States18h ago
-
Linux Lab Administrator USD 140K-165KAuthentication | Azure | Azure Resource | Azure Resource Management | Enterprise Linux401k plan with company matching | Bereavement | Employee assistance program | Health and Dental and Vision Care | HolidaysMid-level Full TimeWashington D.C., United States18h ago
-
Systems Administrator, Microsoft M365 (Contract) USD 86K-100KActive Directory | Ansible | Azure | DHCP | DNSSenior-level Contract Full TimeRemote - Nationwide, United States R18h ago
-
Systems Administrator 2 - AWS/Linux/Crypto/SSP USD 130K-270KAWS | Automation | Containers | Cryptography | Firewalls401k contribution | Accidental death and dismemberment insurance | Dental insurance | Health Savings Account contribution | Life insuranceSenior-level Full TimeAnnapolis Junction, MD19h ago
-
Systems Administrator 2 - Linux/Cisco/Kubernetes/NetApp USD 130K-270KCisco | Cisco Command Line | Command Line | Containerization | Kubernetes401k contribution | AD and D insurance | Dental insurance | Disability insurance | HSA contributionSenior-level Full TimeAnnapolis Junction, MD19h ago
-
Systems Administrator 2 - Bash/Docker/CI/CD/Unix/RKE2 USD 130K-270KAWS | Ansible | Bash | CI/CD | Docker401k contribution | Dental insurance | Health Savings Account contribution | Life insurance | Long-term disabilitySenior-level Full TimeAnnapolis Junction, MD19h ago
-
AVEVA PDMS | Aveva E3D | CAD | PML | Piping SpecificationsMid-level Full TimeHouston, TX, United States19h ago
-
API Integration | AWS | Antivirus | Azure | DHCPDrug-free workplace | Gaming license requiredSenior-level Full TimeNewkirk, Oklahoma, United States20h ago
-
NA - INS - Systems Administrator (Contract) USD 100K-130KAccess Management | Azure | Conditional Access | Entra ID | Exchange OnlineInfrequent travel | Long term opportunity | Remote workMid-level ContractRemote - United States R20h ago
-
Senior Database Administrator USD 117K-130KData Guard | Data replication | Database performance | Database performance tuning | Enterprise ManagerBonus opportunities | Flexible work environment | Off-shift work | On-call rotation | Remote work optionSenior-level Full TimeSan Jose, CALIFORNIA, United States R20h ago
-
Junior Systems Administrator USD 52K-75KAWS | Active Directory | Azure | Cloud Platforms | Endpoint ManagementFour day in office work model | Friday remote flexibility | Travel to support other office locationsEntry-level Full TimeOmaha, Nebraska, United States21h ago
-
Junior IT Administrator USD 70K-90K800-171 | Active Directory | Asset Management | Azure Active Directory | CMMC401k match | Employee assistance program | Flexible spending account | Health savings account | Medical/Dental/VisionEntry-level Full TimeClackamas, Oregon, United States21h ago
-
Technology and Systems Administrator USD 90K-149KAutomation systems | Building Automation Systems | Building automation | Command Line | Configuration ManagementMid-level Full TimeUSA-VA-Portsmouth23h ago
-
Access monitoring | Azure CLI | Azure Databases | Azure Scale Sets | Azure StorageEntry-level Full TimeNew York City, NY, United States1d ago
-
Informatica Administrator USD 96K-115KData Transformation | Data integration | ETL | Informatica Cloud | Informatica PowerCenterRemote work up to 2 days per weekMid-level Full TimeNew York City, NY, United States1d ago
-
Platform Administrator Cloud & FinOps SME USD 90K-158KAWS | AWS C2S | AWS GovCloud | Azure | BudgetingMid-level Full TimeWashington, D.C., District of Columbia, United …1d ago
-
800-53 | Access Control | Advanced Security | Authentication | AuthorizationSenior-level Full TimeSuitland, MD, United States1d ago
-
Senior Linux Systems Administrator USD 103K-165KAWS | AWS Lambda | Apache | Automation | Cloud Migration401k matching | Employee assistance program | Employee recognition awards | Employee referral program | Flexible spending accountsSenior-level Full TimeStennis Space Center, MS, United States1d ago
-
Windows System Administrator USD 100K-158KActive Directory | Group Policy | Group policy management | Linux | ManageEngine401k match | Continuing education and training | Dental insurance | Flexible schedules | Health insuranceMid-level Full TimeMooresville, NC, US1d ago
-
Linux Systems Administrator USD 130K-204KAir-gapped | Air-gapped networks | Ansible | Bash | CFEngine401k match | Flexible schedule | Health insurance | Paid gym membership | Paid time offSenior-level Full TimeMooresville, NC, US1d ago
-
Security Support Engineer Lead USD 140K-180KAWS Cloud | Active Directory | Agile | Backup administration | Cause analysisOn-call supportSenior-level Full TimeBethesda, MD, United States1d ago
-
Incident Response (IR) Tech Lead USD 160K-190KAdvanced Persistent Threats | Automation and response | Computer Networking | Correlation Analytics | Data Analysis24x7x365 operations environment | Ability to work weekends and holidays | US citizenship requiredSenior-level Full TimeBethesda, MD, United States1d ago
-
IT System Administrator USD 80K-95K800-53 | AAA | Accounting | Active Directory | AgileHybrid work schedule | Onsite one day per week | US citizenship requiredMid-level Full TimeWashington, DC, United States1d ago