IT Support Engineer
Pasig, NCR, Philippines
PHP 350K-400K (estimate) Mid-level Full Time
Tasks
- Administer Microsoft 365 Exchange Online Teams SharePoint OneDrive
- Assist with client deployments and migrations
- Communicate technical findings to non-technical stakeholders
- Configure Conditional Access and SSPR
- Configure and troubleshoot Cisco Meraki MX MS MR
- Document resolutions in knowledge base
- Execute scripting and automation for endpoint remediation
- Maintain communication with service dispatcher
- Manage Microsoft Entra ID user group and MFA
- Manage Microsoft Intune enrollment compliance and app deployment
- Manage VLAN firewall DNS NAT site to site VPN
- Manage remote patching and remediation
- Perform intermediate to advanced issue diagnosis
- Perform root cause analysis
- Provide phone email and onsite client support
- Respond to Meraki dashboard alerts and remediate
- Support DNS and mail record changes
- Work dispatched tickets and escalations
Perks/Benefits
Skills/Tech-stack
Android | Azure AD | Cisco Meraki | Cisco Meraki Dashboard | Company Portal | Conditional Access | ConnectWise Automate | ConnectWise PSA | ConnectWise ScreenConnect | DNS | Endpoint Management | Entra ID | Exchange Online | Graph API | IOS | MacOS | Manage | Meraki Dashboard | Meraki MR | Meraki MS | Meraki MX | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | Microsoft Graph | Microsoft Graph API | Microsoft Intune | Microsoft Teams | Multi-Factor | Multi-Factor Authentication | NAT | Networking Fundamentals | OneDrive | Powershell | RMM | SSPR | SharePoint | VLAN | VPN | Windows 11
Education
N/A
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