Software Escalation Engineer

Hyderabad, Telangana, India

INR 1200K-1500K (estimate) Mid-level Full Time

@ C...

Apply Save

Found 25d ago

Tasks

Collaborate with engineering teams
Ensure escalation SOPs are followed
Handle customer support escalations
Identify common issues and patterns
Monitor escalations using dashboards
Provide technical solutions to escalations
Replicate deployment scenarios
Review escalation data
Troubleshoot using relevant tools

Perks/Benefits

Skills/Tech-stack

Apply Save

Language: en | Views: 1 | Clicks: 0 | Saves: 0

Related jobs

Senior Android Engineer INR 3200K-4200K

AAR | Android Architecture | Android Architecture Components | Android SDK | Architecture components

Continuous learning programs | Employee Share Savings Plan | Hybrid work options | Mentoring | Paid volunteer day

Senior-level Full Time

Bengaluru

7h ago
Cyber IAM Managed Service - IAM Linux NIX Assistant Manager INR 1228K-1700K

API Integration | Active Directory | Bash | Dashboards | Directory Services

Shift work on rotation

Mid-level Full Time

Pune, Maharashtra, India

9h ago
Lead Business Intelligence Engineer (Observability Engineer - Splunk / Grafana) INR 2325K-3142K

API Gateway | AWS | Automation | Bash | CI/CD

Flexible work arrangements | Health and life insurance | Hybrid work model | Paid time off | Pension/retirement benefits

Senior-level Full Time

Hyderabad, India R

9h ago
Senior Software Engineer INR 3000K-3500K

AI orchestration | API Integration | Access Management | Algorithms | Anomaly Detection

Senior-level Full Time

Bengaluru, KA, IN

11h ago
Staff Software Engineer INR 2000K-3500K

AWS | AWS Lambda | Angular | Authentication standards | Azure

Senior-level Full Time

Hyderabad, Telangana, India

13h ago
IAM/AD Architect - India Delivery Lead (Director) INR 2500K-3500K

Access Management | CyberArk | Entra ID | Identity and Access Management | Identity and access

Hybrid work | International client exposure | Mentorship

Senior-level Full Time

Bangalore, India

14h ago
Senior Security Engineer INR 2156K-3285K

AWS | Authentication | Automation engineering | Azure | Bash

Senior-level Full Time

India

15h ago
IN_Senior Associate_Java/Python Developer_Risk Analytics-GRC_Advisory_Gurgaon INR 2500K-4000K

CI/CD | Couchbase | Design Patterns | Docker | Guice

Senior-level Full Time

Gurugram 8 B, India

20h ago
Network Engineer A INR 950K-1400K

AWS VPC | Access Control | Access Control Lists | Ansible | Azure VNet

On-call support rotation | Remote work flexibility

Mid-level Full Time

India - Remote R

20h ago
TC - CS - Data Protection and Privacy - PKI - Senior INR 2046K-3493K

AWS | Active Directory Certificate Services | AppViewX | Automation | Bash

Senior-level Full Time

Trivandrum, KL, IN, 695581

20h ago
TC - CS - CDR - Splunk - Staff INR 1588K-2400K

Add-ons | Alert configuration | Bash | CIM | CSS

Senior-level Full Time

Trivandrum, KL, IN, 695581

20h ago
TC-CS-IAM-SailPoint ISC-Senior INR 2092K-2755K

Access Management | Access requests | Access reviews | Active Directory | Azure Active Directory

Senior-level Full Time

Bengaluru, KA, IN, 560048

20h ago
TC-CS-IAM-SailPoint ISC-Senior INR 2092K-2755K

AD integration | Access reviews | Beanshell | Connector configuration | Data Mapping

Senior-level Full Time

Bengaluru, KA, IN, 560048

20h ago
Senior Software Engineer INR 2695K-3200K

AWS | GitHub Actions | Go | JUnit | Java

Senior-level Full Time

IND Pune, India

20h ago
Data Base Administrator - MSSQL INR 600K-2300K

Agile | Always On | Amazon Web Services | Ansible | Azure

Employee assistance program | Hybrid work | Mindfulness program | On-call rotation | Professional development course library

Senior-level Full Time

India Pune (Balewadi)

20h ago
Software Engineer II INR 950K-1500K

AWS | Azure | Cloud Security | Cloud platform | Distributed Systems

Coaching and Mentorship | Continuous learning

Mid-level Full Time

IND Pune, India

20h ago
Lead, Platform Engineering INR 3000K-4000K

Alerting | Amazon Web Services | Automation | Azure DevOps | Capacity Planning

Continuing education program | Continuous learning access | Family-friendly perks | Flexible time off | Health care coverage

Senior-level Full Time

IN - HYDERABAD SKYVIEW, India

20h ago
Staff Cloud Engineer INR 2200K-3500K

API Gateway | AWS | AWS CloudFormation | Amazon EKS | ArgoCD

Senior-level Full Time

Office - Noida, India

20h ago
Java Developer INR 1800K-3000K

AWS | Angular | Ansible | CI/CD | Docker

Mid-level Full Time

Noida Berger Tower, India

20h ago
Infrastructure Engineer INR 1000K-2500K

API Design | Angular | Django | Docker | Event Driven

Mid-level Full Time

Chennai, DLF IT Park, India

20h ago
Infrastructure Engineer - Network operations INR 1000K-2500K

AWS | Ansible | Azure | CI/CD | Cisco

Mid-level Full Time

Chennai, DLF IT Park, India

20h ago
Infrastructure Engineer-Network Operations INR 2200K-3500K

AWS | Alerting | Ansible | Audit compliance | Automation

Senior-level Full Time

Pune, Gera Commerzone SEZ, India

20h ago
Threat and Vulnerability Engineer INR 1500K-2385K

Amazon Web Services | Bash | CVSS | Cloud platform | Data Analysis

Annual health checkups | Personal accident cover | Term life cover | Tuition reimbursement

Entry-level Full Time

Bangalore, India

1d ago
Senior Security Infrastructure Engineer USD 60K-114K

AWS | Alert Tuning | Application Security | CI/CD | Container Security

Senior-level Full Time

India, Remote R

1d ago
SAP Security Engineer INR 2092K-3487K

ABAP | AI | Access Management | CI/CD | Change Controls

Mentoring and mentoring support

Senior-level Full Time

Pune, Maharashtra, India

1d ago

Software Escalation Engineer

Tasks

Perks/Benefits

Skills/Tech-stack

Education

Roles

Regions

Countries

States

Cities

Related jobs