Director of BizOps
Pune, India
INR 1500K-3300K (estimate) Executive-level Full Time Found 6d ago
Tasks
- Define and execute ITSM strategy
- Direct ITSM tool and automation strategies
- Ensure compliance and governance
- Establish and monitor KPIs/SLAs
- Lead and develop ITSM teams
- Manage stakeholder expectations
- Manage vendor contracts
- Oversee ITSM processes (Incident, Problem, Change, Request, Knowledge, CMDB)
Perks/Benefits
- N/A
Skills/Tech-stack
Automation | Continuous Improvement | Governance | ITIL | Leadership | Performance Monitoring | Process Management | ServiceNow | Stakeholder management | Vendor management
Language: en |
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