Business Intelligence Lead (IAM)
New York, NEW YORK, United States
R
USD 125K-150K Senior-level Full Time
Tasks
- Analyze IAM operational metrics
- Automate request intake and knowledge management
- Create frameworks for evaluating IAM processes
- Create improvement roadmaps with milestones
- Design workflow orchestration solutions
- Develop problem statements for process redesign
- Enable rule based automation opportunities
- Establish baseline KPIs and performance targets
- Identify inefficiencies and service gaps
- Implement AI assisted triage and decision support
- Improve IAM documentation and operational ownership
- Integrate automation with APIs and ITSM
- Leverage Azure Services for automation
- Partner with engineering teams for implementation
- Reduce manual dependencies and increase throughput
- Review IAM workflows
Perks/Benefits
- 401k
- Dental insurance
- Employee discounts
- Medical insurance
- Paid leave
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
AI Assisted Triage | AI Services | APIs | Access Management | Azure AI | Azure AI Services | Azure Functions | Azure Logic | Azure Logic Apps | IAM lifecycle | ITSM integrations | Identity and Access Management | Identity and access | Logic Apps | Power Automate | Scripting | Workflow Orchestration
Education
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