Business Systems Support Manager
Peterborough, England, United Kingdom
GBP 38K-44K (estimate) Mid-level Full Time
Tasks
- Assist product onboarding
- Build customer relationships
- Collaborate with stakeholders
- Conduct performance meetings
- Contribute to knowledge base
- Coordinate pricing updates
- Ensure customer satisfaction
- Guide team development
- Hire and develop talent
- Improve operational processes
- Lead support team
- Maintain platform documentation
- Manage platform support
- Monitor system performance
- Participate in training and self-study
- Provide technical support
- Support customer queries
Perks/Benefits
Skills/Tech-stack
AWS | Astea | Azure | Cloud Platforms | Cloud billing | CloudBlue | Communication skills | Customer Service | Customer support | Documentation | Microsoft 365 | Platform Support | Problem Solving | Process Improvement | SaaS | Stakeholder Engagement | Support management | System monitoring | Team leadership | Time management | XaaS
Education
N/A
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