Capability Lead (Field)

Tasks

• Assess and mitigate infrastructure risks
• Deliver infrastructure projects on time and within budget
• Develop and execute IT infrastructure strategies
• Develop technical strategy
• Implement security and compliance measures
• Improve service quality and user satisfaction
• Influence cross-functional decision making
• Lead and mentor technical teams
• Lead process automation and AI/ML initiatives
• Lead testing and system delivery
• Maintain stakeholder relationships
• Monitor IT system performance
• Optimize operational costs
• Oversee team recruitment and development
• Own incident resolution and continuous improvement
• Participate in governance and strategic forums
• Represent IT at industry events
• Scale technological innovations
• Translate technical concepts for non-technical audiences

Perks/Benefits

• Employee discounts
• Health insurance options
• Holiday allowance
• Pension scheme
• Volunteer opportunities

Skills/Tech-stack

AI/ML | Agile | Automation | Communication | Data analytics | Endpoint Management | ITIL | ITIL Foundation | Jira | Leadership | Microsoft 365 | Network Troubleshooting | Problem Solving | Security Management | ServiceNow | Stakeholder Engagement | Vendor management