Client Information Technology Support Specialist
Tasks
- Communicate with clients via phone email and chat
- Create troubleshooting articles and videos
- Data entry
- Manage client accounts and updates
- Perform QA/testing
- Report bugs and create tickets for development
- Travel for conferences and provide on-site training
- Troubleshoot and resolve software issues
Perks/Benefits
Skills/Tech-stack
Bug Reporting | Client Management | Communication | Customer Service | Digital media | Documentation | QA Testing | Respectful communication | Support | Technical Support | Troubleshooting | Video Editing | Windows
Roles
IT Support | IT Support Specialist | Specialist | Support Specialist
Related jobs
-
Junior Systems Administrator USD 57K-67KActive Directory | Desk support | Device Management | Google Workspace | Help desk401k matching | Financial wellness counseling | Hybrid work schedule | Medical, dental, vision benefits | Paid vacationEntry-level Full TimeLos Angeles2d ago
-
Senior Global Support Administrator USD 120K-150KAccess Management | Active Directory | Atlassian | Azure AD | DocuSignHybrid workSenior-level Full TimeRedwood City, California, United States2d ago
-
Active Directory | Hardware Troubleshooting | IT Documentation | IT Support | Microsoft 365Remote support roles | Training opportunitiesEntry-level Full TimeAtlanta, United States2d ago
-
Active Directory | Customer support | Hardware Troubleshooting | IT Support | Information securityOn-site and remote support | Professional development opportunitiesEntry-level Full TimeHouston, United States2d ago
-
Active Directory | Communication skills | Hardware setup | IT Support | Information securityEntry-level Full TimeGreenville, United States2d ago
-
Basic Troubleshooting | Customer Service | Hardware Support | Problem Solving | Software supportEntry-level Full TimeColumbia, SC, United States2d ago
-
Communication | Data Visualization | Data analytics | Machine Learning | Policy DevelopmentBenefits | Bonus | EquitySenior-level Full TimeWashington D.C., DC, USA2d ago
-
IT Systems Integration & Innovation Specialist USD 71K-129KAPI Integration | Access Control | Device Management | Endpoint Security | Incident Response401k matching | Financial planning education | Health benefits | On site customer support opportunities | Travel opportunitiesMid-level Full TimeLENEXA, KS, US3d ago
-
AWS | Azure | Cloud Computing | Configuration | CybersecurityCommunity engagement | Diversity and inclusion programs | Networking opportunities | Professional development | Well-being programsEntry-level Full Time InternshipSan Antonio, Texas, United States, United …3d ago
-
Electronic Laboratory Notebook (ELN) Administrator USD 84K-115KChromatography | Data Analysis | Electronic Laboratory Notebook | Email | FDA Compliance401k matching | Annual bonus | Dental insurance | Employee recognition programs | Medical insuranceSenior-level Full TimeUSA - NC - Durham - …3d ago
-
PC Systems Specialist – TS/SCI Required USD 58K-78KActive Directory | Hardware Maintenance | IAVA | STIG | Software DeploymentSenior-level Full TimeUSA VA Charlottesville - 2055 Boulders …3d ago
-
Tier 2 Operations Support Specialist USD 62K-141KAutomation | Event Correlation | Incident Management | Jira | LinuxDependent care | On-call support | Paid leave | Professional development | Rotating shiftsMid-level Full TimeUSA, VA, Chantilly (15059 Conference Ctr …3d ago
-
Tier 1 Operations Support Specialist USD 62K-141KApplication troubleshooting | Automation | Incident Management | Jira | LinuxOn-call support | Paid leave | Professional development | Rotating shifts | Tuition assistanceEntry-level Full TimeUSA, VA, Chantilly (15059 Conference Ctr …3d ago
-
Lead IT Support Specialist USD 101K-155KEndpoint Management | Hardware Troubleshooting | Help Desk platforms | Help desk | MacOSBonus program | Employee assistance program | Healthcare insurance | Paid time off | Retirement matchingSenior-level Full TimeSan Francisco, CA R3d ago
-
Associate I, IT Support-System Administration USD 60K-72KCustomer Service | IT Helpdesk | MS Office | Mac | NetworkingFlexible work arrangements | Professional development opportunities | Well-being resourcesMid-level Full TimeLas Vegas, NV3d ago
-
Active Directory | Autopilot | CMMC | Customer Service | FirewallMid-level Full TimeMacomb, MI, United States3d ago
-
NOC Technician USD 85K-95KAutomation Scripting | Firewall Configuration | Incident Management | Network Monitoring | Network ProtocolsFlexible work hours | Health insurance | Paid time off | Training opportunities | Transportation allowanceSenior-level Full TimeColorado Springs, CO, United States3d ago
-
Monitoring & Incident Management Senior Security Analyst USD 111K-165KAutomation | Data Loss Prevention | Data loss | EDR | Firewall401k | Dental | Discretionary bonus | Hybrid work | MedicalSenior-level Full TimeMetroPark, United States4d ago
-
Certified Peer Support and Temporary Registered Alcohol and Drug Peer Support Specialist- SOAR USD 38K-38KCase management | Client advocacy | Crisis planning | Documentation | Interpersonal CommunicationOn-call supportMid-level Full Time TemporaryKY - 708 Magazine Ste 100 …4d ago
-
PTS Implementation Technician - Miami North USD 53K-73KCable Management | Electronics | Hardware installation | PC Support | TroubleshootingHealth, dental & vision plans | Paid time off | Retirement plan | Stock ownership plan | Tuition reimbursementMid-level Full TimeNorth Miami, FL, Florida, 12800 Biscayne …5d ago
-
Endpoint User Security Solutionist USD 105K-213KCybersecurity | Linux | MacOS | Mobile Security | Network SecurityHealth benefits | Inclusion initiatives | Professional developmentMid-level Full TimeSpring, Texas, United States of America5d ago
-
Principal Customer Privacy Specialist USD 147K-251KArtificial Intelligence | Communication | Compliance | Data Governance | Data ProtectionDiscretionary incentive | Hybrid work | Professional developmentSenior-level Full TimeOakland, CA, US, 946125d ago
-
Administrative Enrollment Specialist (61762) USD 46K-89KCommunication | Conflict Resolution | Interpersonal skills | Microsoft Office | Problem Solving401k | Dental | Disability coverage | Life insurance | MedicalEntry-level Full TimeLas Vegas, NV, USA5d ago
-
Assistant Systems Administrator USD 48K-52KActive Directory | Automation Scripting | Cybersecurity | DHCP | DNSDental insurance | Employee discounts | Health insurance | Life insurance | On-site health clinicEntry-level Full TimeCulver, IN, 46511, US6d ago
-
Project Support Specialist/Office Administrator USD 70K-101KCanva | Communication | Data entry | Microsoft Office | Office managementCollaborative work environment | Professional development opportunitiesMid-level Full TimePhoenix, Arizona, United States7d ago