Cloud SaaS Applications Engineer
Richmond, VA, United States
USD 90K-180K (estimate) Senior-level Full Time
Tasks
- Analyze risks and trends
- Assess AI tools for business workflows
- Automate user provisioning
- Configure SaaS applications
- Configure on premises applications
- Document issue resolutions
- Evaluate tools for efficiency
- Implement AI and automation improvements
- Implement ITIL change management
- Investigate issues
- Manage role assignments
- Perform license audits
- Provide ongoing application support
- Provision least privilege access
- Recommend productivity and value tools
- Resolve support requests
- Support SaaS applications
- Track triage and route requests
- Write knowledge base articles
Perks/Benefits
- 1 on 1 care
- Disability insurance
- Employee resource groups
- Fertility coverage
- Health coverage
- Learning and development
- Mental health support
- Mentorship
- Paid family leave
- Paid stipend program
- Paid time off
- Pro bono opportunities
- Tuition support
Skills/Tech-stack
Amazon Web Services | Atlassian Confluence | Atlassian Jira | Cloud platform | Command Line | Command-line Interface | Confluence | Databricks | GitHub | Google Cloud | Google Cloud Platform | Jira | Microsoft 365 | Microsoft Azure | Microsoft Copilot | Microsoft Entra | Microsoft Intune | Microsoft Office | OIDC | Power Platform | Powershell | SAML | Single Sign-On | Snowflake | Web Services
Education
N/A
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