Cloud Support Engineer - AppSec
Tasks
- Analyze customer issues via email web phone
- Collaborate with engineering for prioritization and resolution
- Document solutions in internal and external knowledge bases
- Follow support processes to resolve problems quickly
- Investigate root cause using Snowflake environment connectors and third party tools
- Participate in support projects
- Provide technical solutions
- Report bugs with detailed information
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Authorization | Azure | Google Cloud | HTTP | HTTPS | IPv4 | Multi-Factor | Multi-Factor Authentication | Networking | OSI Model | Performance Tuning | SQL | Security | TCPIP
Education
N/A
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